Payment Policy

We aim to make the booking and payment process simple, secure, and transparent. Please read the following payment terms before confirming your reservation.

Booking Deposit

To secure your booking, a deposit is required after your itinerary has been confirmed.

• A deposit is required to confirm your reservation.

• Your booking will only be confirmed once the deposit has been received.

• The deposit amount will be communicated during the booking process or as stated in your quotation.

Final Payment

The remaining balance must be paid before the start of your tour, unless otherwise agreed in writing.

Failure to complete the final payment by the due date may result in cancellation of your booking.

Accepted Payment Methods

We accept payments through the following methods:

• Bank Transfer

• Credit & Debit Cards (where available)

• Mobile Money (where available)

• Other secure payment methods approved by our company

Any bank charges, transfer fees, or currency conversion costs are the responsibility of the customer unless otherwise agreed.

Currency

Unless otherwise stated, all prices are quoted in United States Dollars (USD).

Payments made in other currencies will be converted using the applicable exchange rate at the time of payment.

Payment Confirmation

Once your payment has been successfully received, we will send you a confirmation by email along with your booking details.

Please keep your payment receipt for your records.

Late Payments

If the balance is not received by the agreed payment deadline, we reserve the right to:

• Cancel your booking.

• Release reserved accommodations and services.

• Apply cancellation charges where applicable.

Refunds

Any eligible refunds will be processed according to our Cancellation Policy.

Refund processing times may vary depending on the payment method and financial institution.

Secure Payments

We are committed to protecting your payment information. All payments are handled using secure payment methods, and we do not store sensitive payment information unless required by law or our payment provider.

Questions About Payments

If you have any questions regarding payments, invoices, or billing, please contact our team before making your payment. We are happy to assist you and ensure a smooth booking experience.